Let’s keep
the record clear.
Questions about Sauce Sensei, corrections to a listing, data requests or a new jurisdiction: reach the Collective directly.
Why can’t I find a restaurant?
Availability depends on the jurisdictions represented in the app and the records published by local agencies. Check the exact restaurant location and consult the relevant health department.
Are scores comparable across cities?
Not automatically. Jurisdictions use different grading and inspection systems. Read the authority’s explanation and the original findings.
Does DineSafe conduct official inspections?
No. Sauce Sensei presents publicly sourced information. The game is an educational fictional experience. Health departments remain the inspection authorities.
How do I delete my account?
Use Delete Account in the Sauce Sensei profile, or contact us to request account and data removal.
Where do I get help with a shop order?
Merchandise checkout and orders are handled in the Shopify store. Use the contact information in your order confirmation or contact the Collective with your order number.
Where should I report a food-safety concern?
Report concerns about real establishments to the appropriate local health authority. A message to DineSafe is not a regulatory complaint.